Learn more about where and when this year’s Christmas Event will take place.
Get your ticket now or let us know if you have any additional questions.
Learn more about our upcoming Christmas event
and features activities in this promotional video.
Thank you for organizing the best event for kids and adults! It has been a wonderful experience of decorating our personal Christmas tree and talking to Santa. We’ll take part in this event next year, too!
Christmas is a wonderful time of the year and your team just made it even better! Me and my family left the entertainment center with the best impressions and memories. Thank you!
I rode reindeer for the first time in my life and it has been amazing! Moreover, I bought lots of presents for my family during this event and I will undoubtedly come back next year.
Take a more detailed look at what will happen at this year’s Christmas Event
Here you can find the answers to the most frequently asked questions about our event.
In winter, all attractions, with the exception of selected water attractions, are open for you. Due to the weather, however, attractions may have to be closed at short notice.
All entrances are open until 8 p.m., so that late arrivals can join the arrangements with an evening event. From 8 pm the venue can only be entered via the secondary entrance.
There are lockers in various places of the entertainment center, which can be used by your guests. The lockers are separately marked on the map. We recommend to find a locker before visiting the event venue.
Your guests can use our regular shuttle from 30 minutes before the opening of the venue and up to 75 minutes after its closing at a fare of £ 3.00 (departure from the local train stations).
In general, all visitors of the Christmas event can use our parking spaces P1 (Mystery) and P2 (China Town). On arrival, you will be allocated a parking space by our traffic service staff.